PRIVACY POLICY

We ask you to read through our privacy policy and to accept it to continue shopping at lem1bakery.com

1. REGISTRY CONTROLLER

Name: LEM1BAKERY LTD

Address: Office 32 19-21 Crawford Street W1H 1PJ, London, United Kingdom

Company Registration Number: 11545863

Email: aspa@lem1bakery.com

2. KEEPER OF THE REGISTRY

Company: Lem1Bakery LTD

Address: Office 32 19-21 Crawford Street W1H 1PJ, London, United Kingdom

Company Registration Number: 11545863

Email: aspa@lem1bakery.com

3. NAME OF THE REGISTRY

·        lem1bakery.com online shop customer registry

·        lem1bakery.com membership registry

 

4. THE PURPOSE OF THE REGISTRY

We collect personal information in order to correctly process orders, to maintain customer relations, and to enable us to initiate contact where required in order to perform our services. The personal data is used to operate a feedback channel and customer contacts via an online form. The data we collect will be used to dispatch customers’ orders in the online shop, to maintain and cultivate customer relations, to develop our services and for reporting, analyzing, and marketing purposes as well as in order to verify the identity of customers and manage customer accounts and privileges. Furthermore, the data collected may be used for electronic direct marketing, if the customer has given consent to such use upon registering their account.

PRIVACY POLICY

5. CONTENTS OF THE REGISTRY

The customer registry consists of three parts:

·        lem1bakery.com online shop registry contains the customer’s name, email address, telephone, billing address, and order information

·        lem1bakery.com online shop database contains all the information we collect from a customer. The keeper of the registry has access to the database in order to solve potential problems.

·        lem1bakery™ Membership registry in the online store contains all the information we collect from a customer. The keeper of the registry has an access to the database in order to solve potential problems.

The data we collect upon ordering or account registration includes the following:

Name, customer ID number, address, phone number, email address and any other necessary additional information the client may provide. We will also store data on direct marketing restrictions and permissions, advertising permissions, purchase history, dates of purchase and/or return/refund of products and services, preferred methods of payment, delivery information on services rendered and products dispatched, and information regarding accessories and supplies that suit the products and services the customer has purchased.

6. USE OF COOKIES

Lem1bakery.com online shop uses cookies and the data these cookies collect is used to improve our customer experience and service efficiency. Cookies are vital to certain online services provided by the keeper of the registry, and we cannot guarantee that the services will function as intended if the use of these cookies is not allowed by the user.

7. SOURCES OF INFORMATION

The required information for the registry is obtained when the customer creates their account or places an order in the online shop.

8. SHARING PROTECTED INFORMATION, INCLUDING TRANSFERRING DATA OUTSIDE THE EU OR EEC

Personal information will not be transferred outside the EU, unless required by our technical partners in order to guarantee the proper functioning of the services provided by lem1bakery.com or Lem1Bakery Ltd. Lem1Bakery Ltd will not sell access to customer information or registries.

Payment details required for the transactions in the online shop are given to the chosen bank, financial institution, or credit card operator. This data is protected by SSL certificate and all traffic between systems is encrypted.

Contact information will be shared with shipping companies to the extent that is necessary to ensure delivery of the goods ordered.

9. PAYMENTS ON LEM1BAKERY.COM

Payson online payments and PayPal payments take place within the relevant banks’ or Paypal’s proprietary payment application, over an encrypted connection. The transaction is completely sealed, and no data regarding the customer’s method of payment is transmitted to Lem1bakery Ltd.

Please get to know the privacy statements of our 3rd party payment processors on their respective websites.

10. SECURITY PROCEDURES CONCERNING THE REGISTRY

All the information in the registry is stored over an SSL secured connection on servers, carefully protected with passwords and firewalls as well as physical safeguards. Only key personnel has access to the information and viewing them requires the correct username and password. The information can be forwarded to outside entities only on legal grounds, such as by the customer’s own request or when required by officials of the law.

Our partners have also agreed on the same information privacy regulations when processing personal or payment-related information on our behalf.

11. THE RIGHT OF INSPECTION AND THE MEANS TO DO SO

The customer has the right (as described in Chapter III of the GDPR) to inspect their personal information stored in the registry. You can do this by contacting our customer service or by filling out the dedicated contact form.

12. CORRECTING INFORMATION AND THE MEANS TO DO SO

The customer can, at any time, change or correct their information through the account management tools provided in the online shop.

13. OTHER RIGHTS

The registered customer has the right to forbid the use of their personal information for the purposes of direct marketing, distance selling, and other forms of marketing as well as market research and opinion polls.

14. REQUESTING A COPY OF YOUR PERSONAL INFORMATION

To get a copy of all the information we have collected from you, contact us

15. REQUESTING YOUR PERSONAL INFORMATION TO BE REMOVED

To remove all the information we have collected from you, contact us

PLEASE NOTE: Personal data stored in the past orders will not be altered, as this information is mandatory for accounting purposes.

This privacy & cookie statement has been last updated 24.5.2018 and it replaces the previous privacy statement.